Credit card ticket purchases, indicated by the word CREDIT printed on the front of the ticket below Section and Row, purchased through the Internet (reds.com or mlb.com), phone orders through Ticketmaster, Great American Ball Park ticket windows or Reds administrative office will be automatically refunded. The credit card account holder of record will be credited for the face value of the ticket and the per ticket convenience fee for any unplayed games. Per order processing/shipping and handling fees are non-refundable. The actual tickets SHOULD NOT be returned for credit and will have no cash value. The Reds will not refund any tickets obtained from a secondary sale of the original purchased tickets.