The Minnesota Twins are committed to fielding a competitive team both on and off the field, one that exemplifies a strong work ethic, respect for the game, and loyalty to our fans.
This Fan Guide is designed to assist Twins fans by presenting information about Minnesota Twins/Hammond Stadium offerings and accommodations for the 2015 Spring Training season. The information is presented in alphabetical order for your ease of use. We hope you enjoy Spring Training in 2015 at beautiful Hammond Stadium.
Address - CenturyLink Sports Complex
Minnesota Twins
14100 Six Mile Cypress Parkway
Fort Myers, FL 33912
Minor Leagues
CenturyLink Sports Complex
14110 Six Mile Cypress Parkway
Fort Myers, FL 33912
Aisle Policy
As a courtesy to others and for the safety of all fans, we request that guests refrain from walking in the aisles while players are at bat. The Minnesota Twins also ask that guests do not sit on the stairs.
Alcohol Policy
Laws prohibit the sale of alcoholic beverages to minors (under 21), intoxicated persons, and those without proper identification. For the safety of our fans, alcohol sales conclude at the end of the 7th inning. The Minnesota Twins ask that you drink responsibly and respect the rights of others.
Animals
Animals are not allowed in the CenturyLink Sports Complex, with the exception of certified guide animals for the disabled.
ATMs
There are three (3) ATM's inside the CenturyLink Sports Complex. Locations are as follows: In front of the Team Store on the main concourse, and on the boardwalk next to the Twins Gear Merchandise stands in the right field corner, and on the main concourse down the 3rd baseline.
Autographs
Autographs will be allowed prior to and after every game when time and Major League rules permit. Unfortunately, we can't guarantee that autograph opportunities will be available. For best results, be polite and have a pen or marker ready.
Baby Changing Stations
Baby changing tables are available in all restrooms.
Bags/Backpacks
Soft-sided containers and bags 16" by 16" by 8" or smaller are permitted in the CenturyLink Sports Complex. Bags and containers are subject to inspection by gate security prior to entering the ballpark. For more detailed information on what can be brought into the CenturyLink Sports Complex, please see the Entry Guidelines section below.
Banners and Signs
The Minnesota Twins welcome the support of our guests as demonstrated by homemade signs and banners. To ensure that these articles do not distract others, we ask guests to adhere to the following guidelines: banners and signs may not contain advertising or carry disparaging or obscene messages; they may not cover any scoreboards, railings, existing advertising or LED boards; banners and signs may not be placed in the direct sightline of the batter and/or infringe on the sightlines of other guests during play. The Minnesota Twins request that all banners and signs pertain to the Twins or baseball and reserve the right to permit or remove any sign or banner from the CenturyLink Sports Complex at any time.
Batting Practice
The Minnesota Twins typically start batting practice 2 ½ hours prior to game time, with the opposing team taking batting practice beginning 1½ hours prior to game time. Batting practice always occurs at the Manager's discretion.
Beverages
Sealed, bottled water 32oz. or less and soft-sided single juice or milk containers are the only outside beverages permitted into the CenturyLink Sports Complex. Guests may bring liquids required for legitimate medical purposes into the CenturyLink Sports Complex.
Bicycle Parking
Bicycle parking is available at the CenturyLink Sports Complex in a variety of different locations near the stadium.
Boardwalk
The CenturyLink Sports Complex has a concrete boardwalk which allows fans access to seating in the outfield as well as a 360 degree view of the entire ballpark. Seating sections include: Bullpen Zone, Left Field Drink Rails, Left Field Lawn Seating, Scoreboard Pavilion, Grandstand, The Porch and the Right Field Bullpen. In addition to the Lee County Grill and Taste Jr. concession stands behind the batter's eye, bars in right field and by third base, portable kiosks offering food, beverages, and merchandise are accessible to guests on the outfield boardwalk.
Broadcast
Television Broadcasts
Fox Sports North will telecast 10 home games at the CenturyLink Sports Complex. The games will be produced by using a simulcast of the radio call by the Treasure Island Baseball Network, as well as returning TV broadcasters Dick Bremer and Bert Blyleven. For more information on TV broadcasts please visit www.twinsbaseball.com
For more information on TV broadcasts please click here »
Radio Broadcasts
The home for Twins Baseball in 2015 is Go 96.3 (formerly K-TWIN). 14 Spring Training games are broadcast on Go 96.3 in the Twin Cities. A total of 18 Spring Training games are offered throughout the Upper Midwest on the Treasure Island Baseball Network. Visit www.twinsbaseball.com for a complete schedule of game broadcasts.
For a complete listing of the Twins Radio Network please click here »
Cameras
Guests are welcome to bring still cameras into the CenturyLink Sports Complex. Guests are asked to avoid obstructing the views of others by not standing in the aisles when using camera equipment. Tripods and monopods are not permitted into the CenturyLink Sports Complex. Photography of the CenturyLink Sports Complex or Twins players cannot be used commercially without written permission from the Minnesota Twins.
Capacity
The capacity of CenturyLink Sports Complex is 9,300.
Children's Admission/Tickets
The Minnesota Twins offer complimentary admission (no ticket required) for children less than 30" in height for Spring Training games, provided they are accompanied by an adult with a valid ticket. These children must sit on the lap of the accompanying adult and not occupy an additional seat.
Coolers
Coolers and bags of any size with hard sides are not allowed in the ballpark. Soft-sided containers and bags 16" by 16" by 8" or smaller are permitted into the CenturyLink Sports Complex. The Minnesota Twins reserve the right to inspect and remove any package or container or its contents.
Concessions
The upgrades at Hammond Stadium are bringing a whole new flavor to your Spring Training experience. A full menu of ballpark favorites including grilled hot dogs, bratwursts, hamburgers and cheeseburgers, pretzels, nachos, grilled chicken sandwiches, fried cheese curds and pizza are only the beginning of what you can expect to try once you arrive at Hammond Stadium. A wide variety of items to tempt your palate can be found at our four convenient concession stands and specialty cart locations on the main stadium concourse. The CenturyLink Sports Complex Boardwalk will feature ballpark favorites and specialty items like Philly cheesesteaks, specialty nachos, and grilled bratwurst. Be sure to head out to centerfield to check out the new Lee County Grill and the Taste of Twins Territory Junior, which will feature soft serve ice cream for kids of all ages. Two bar locations on the Right Field Boardwalk and on the Third Base Deck will provide a variety of draft beer options, bottled domestics, craft brews, and your choice of cocktails and margaritas. Interested in a sweet alcoholic treat? Be sure to try a Double Chocolate Stout Beer Shake or a Key West Key Lime Beer Shake on the Right Field Party Deck. The new Terrace Levels on the first and third base sides of Hammond Stadium will feature grill carts and many different drink options. Our guests in the brand new Hammond Stadium suites will have the opportunity to choose from a tasty menu filled with ballpark favorites, as well as items that you will not find anywhere else in the CenturyLink Sports Complex. Come hungry, and be ready to enjoy the best ballpark fare in all of spring training!
Conduct
Patrons using foul or abusive language or appearing intoxicated will be ejected from the ballpark. Fans who enter the playing field or interfere with the playing of the game will be escorted from the ballpark and are subject to arrest.
Driving/Directions
For detailed information about getting to the CenturyLink Sports Complex, click herevisit twinsbaseball.com/springtraining.
Dugouts
The Minnesota Twins dugout is located on the third base side of the field. The Visitors' dugout is along the first base side.
Elevators
There are two elevators located inside the towers on the first and third base sides of the CenturyLink Sports Complex.
Emergencies
Security officers are present before, during, and after all games throughout the stadium. If a security officer is needed at any time, please notify a staff member or usher or go to the Four Points by Sheraton Guest Services Booths.
Emergency Evacuation
In case of emergency, you will be directed as to how to orderly evacuate the CenturyLink Sports Complex by Twins Event Staff, PA announcements, and Scoreboard instructions.
Entry Guidelines
Only those guests with valid tickets or credentials are permitted into the CenturyLink Sports Complex. The main gates to the ballpark open three hours prior to the first pitch.
Exhibition Game
The Minnesota Twins will host the University of Minnesota Gopher baseball team in an Exhibition game on Wednesday March 4th at 7:05 EST. Ticket prices are $8, $12 and $15. Parking for the Exhibition game is $5.
First Aid
Fans in need of medical attention should inform an usher, Sheriff's Deputy, concession worker, or staff member immediately. First Aid locations are located on the 3rd base side of the concourse across from the team store and located on the boardwalk beyond the outfield batter's eye.
Foul Balls
Fans are entitled to keep any baseball landing in the seats. Batted balls and bats sailing into the stands can be VERY dangerous, and as a ticket holder you do assume that risk. The Fort Myers Miracle, Minnesota Twins, and Lee County are not liable for any guest injured by a thrown or batted ball or bat that enters the seating area. Please do not reach over the wall onto the playing surface to retrieve foul balls, and please do not push/shove patrons in order to track down a foul ball. Please pay attention to the activities on the field at all times.
Fort Myers Miracle
The Fort Myers Miracle is the High Class-A affiliate of the Minnesota Twins and the 2014 Florida State League Champions. The Miracle plays 70 home games at the CenturyLink Sports Complex, starting the first week in April and ending the first week of September. For more information, log onto www.miraclebaseball.com or call (239) 768-4210. The Fort Myers Miracle is also on Facebook at www.facebook.com/FortMyersMiracle. Follow the Miracle on Twitter at www.twitter.com/miraclebaseball and www.twitter.com/miraclegameday, the official Twitter Feeds of the Fort Myers Miracle. The mailing address for the Miracle is: 14400 Six Mile Cypress Parkway, Fort Myers, FL 33912.
Guest Code of Conduct
All guests attending Twins events are expected to comply with the following Minnesota Twins Guest Code of Conduct. The Minnesota Twins are committed to creating a safe, comfortable, and enjoyable CenturyLink Sports Complex experience. Our Event Staff will proactively intervene to support an environment where: obscene or indecent clothing will not detract from the guest experience; guests will enjoy the baseball experience free from foul/abusive language or obscene gestures; guests will respect the safety of other guests and field participants; the throwing of any object is strictly prohibited; guests will refrain from displays of affection not appropriate in a public, family setting; intervention with an impaired or intoxicated guest is handled in a prompt and safe manner; guests will show their ticket when requested and sit only in their ticketed seat; the progress of the game will not be disrupted by guests' actions or unauthorized persons on the playing field. The Minnesota Twins reserve the right to deny or immediately revoke admission to any guest that does not comply with these guidelines, or otherwise detracts from other guests' enjoyment of the game. Guests are encouraged to report any disruptive behavior to the nearest member of the Guest Service or Twins Security Staff.
Guest Feedback
Throughout Spring Training, guests are encouraged to express their thoughts about their guest experience at the CenturyLink Sports Complex by visiting our Four Points by Sheraton Guest Services booths or sending an email to twins@twinsbaseball.com.
Guest Interference
In the interest of player and guest safety, the Minnesota Twins maintain a zero tolerance policy regarding guest interference with a ball in play, disruption of an event at the CenturyLink Sports Complex, or interference with a VIP. Failure to comply with this policy will result in immediate removal from the ballpark and the CenturyLink Sports Complex grounds..
Guest Service Centers
The Four Points by Sheraton Guest Services booths are located by the main concourse on both sides of the grand staircase. Here you will find answers to all your questions and have the opportunity to provide feedback. Programs and pocket schedules can also be found here.
Guests with Disabilities
Accessible seating is available in designated sections throughout the stadium. All restroom facilities offer wheelchair access. Elevator and ramp access make travel efficient for all guests.
Handicapped Parking
Handicapped parking is available in the CenturyLink Sports Complex parking lot. Spots are limited and cannot be reserved in advance.
I.D. Policy
The following are accepted forms of I.D. for purposes of purchasing alcohol at the CenturyLink Sports Complex: valid state-issued Driver's License or I.D. card, valid Canadian Driver's License, valid Military I.D. card, and valid passport. Unfortunately we are not able to accept clipped I.D. cards as age-verification for alcohol purchases, even with the accompanying paperwork. Guests that appear to be younger than 30 years old will be required to show identification in order to purchase alcohol.
Lawn Seating
Located down the right field line and beyond the left field fence, these grassy hills are a perfect spot to watch the game. Fans are welcome to bring towels or small blankets, but chairs are not allowed. You must have a specific Lawn ticket to sit in this area.
Liability
In the interest of your safety, the Minnesota Twins ask for your attention to the following: Baseball is an inherently dangerous game and spectators should, for their safety, pay close attention to the game and keep their eyes on the playing field at all times. Spectators at the CenturyLink Sports Complex assume all risks and danger, and release of the management, CenturyLink Sports Complex, the Minnesota Twins, the participating clubs, and their respective agents or employees from any liability for personal injury and property loss, whether occurring prior to, during or after the actual playing of the game and whether caused by a person's negligence or other-wise, including without limitation injury, loss or damage caused by baseballs or baseball bats thrown or hit into the seating area.
Lost and Found
Before, during, or immediately following the game, fans who have lost or found an item should report it to the Four Points by Sheraton Guest Services Booths. To locate lost items on non-game days call the CenturyLink Sports Complex offices at (239) 768-4210.
Lost Guests
Children and adults separated from their party will be escorted to the Four Points by Sheraton Guest Service Booths. For assistance in locating a lost guest, contact the nearest Usher, Guest Service Representative or Security Officer. A guest who has become separated from his or her party should proceed to the Four Points by Sheraton Guest Service Booths.
Merchandise/Souvenirs
The brand new team store features a complete line of Spring Training merchandise and novelties to make your trip to Spring Training a memorable one. You can access the lower level of the store from ground level outside the ballpark, and the upper level from inside the main concourse. There are also novelty stands located on the boardwalk in the Right Field corner and down the 3rd base line. During Spring Training, the team store's hours are Monday-Friday 9:00am EST - 4:00pm EST, and Saturday/Sunday from 9:00am EST - 2:00pm EST. The team store will also be open for all games.
Minnesota Day
Enjoy a pre-game tailgate party with fellow Minnesotans prior to the game on Sunday March 8th versus the Baltimore Orioles.
Motorcycle Parking
Same as cars; please refer to the Parking section of this guide.
Paging
Paging a guest at the CenturyLink Sports Complex is only done in the case of emergencies. If a guest receives a page, he or she should report to the Four Points by Sheraton Guest Services Booths.
Parking
Plenty of parking is available in the CenturyLink Sports Complex lots. The fee is $10 per car on day of game. Season Ticket Holders have the option to purchase parking for every game at $7 per game.
Post-Game Fireworks
Watch the skies above the CenturyLink Sports Complex explode to the delight of many with a post-game spectacular following the Twins vs. Boston Red Sox on Thursday March 5th, weather permitting.
Postponed/Canceled Games
The right to delay the start of a game rests with the home club. Once both team managers meet with the home plate umpire and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpiring Crew Chief. Under the provisions of the Official Playing Rules, the Umpiring Crew Chief has sole and unquestioned authority to determine whether and when play is halted, when play will be resumed, and whether and when a game will be terminated due to bad weather or unsafe playing conditions. In the event of a postponed or cancelled event, guests are advised to check www.twinsbaseball.com, the local newspaper, media affiliates, or call us at 1-800-33-TWINS for further information.
Publications
The official Spring Training publication of the Minnesota Twins is available for $5 at the Four Points by Sheraton Guest Services Booths, all merchandise locations, and at tables on the veranda as you take the stairs into the ballpark.
Questions
Comments, suggestions and questions are welcome at the Four Points by Sheraton Guest Services Booths, or by email at twins@twinsbaseball.com.
Rain Delay
Even during inclement weather, the Minnesota Twins will make every effort to play scheduled games. Please refer to the Postponed Games section for more information.
Rainout/Reschedule Policy
In the event of a postponed or cancelled event, guests are advised to check www.twinsbaseball.com, the local newspaper, media affiliates, or call us at 1-800-33-TWINS for further information.
Recycling
The Minnesota Twins are committed to operating the CenturyLink Sports Complex in a sustainable manner. There are many recycling receptacles located around the ballpark. In an effort to be more environmentally friendly, we urge all fans to recycle when applicable.
Re-entry
Guests may not leave the CenturyLink Sports Complex and re-enter once they have entered the facility.
Restrooms
Men's and Ladie's restrooms are located on the first and third base sides of the main concourse. There are also restrooms in Centerfield to accommodate fans in the outfield boardwalk. For your convenience, Family Restrooms are also located on the first and third baseline of the main concourse, the First Base Terrace Level, and the Centerfield Batters Eye.
Schedules
Pocket schedules for the Twins 2015 Spring Training and Regular season are available at the CenturyLink Sports Complex Ticket Office or by calling 1-800-33-TWINS.
Scoreboard Messages
Have your personalized message displayed during the middle of the 5th inning of a Minnesota Twins Spring Training game for only $25. Please contact the Minnesota Twins, 14100 Six Mile Cypress Parkway, Fort Myers, FL 33912 or by phone (239) 533-7600. Orders must be received by noon of the day prior to the chosen game; all proceeds benefit the Minnesota Twins Community Fund.
Screen/Netting
The screen behind home plate starts at sections 104 and 204 on the 1st base side and proceeds behind home plate through sections 112 and 214 on the 3rd base side.
Section and Seat Numbering
Seating sections begin with 101 in the Box level and 201 in the View level, starting from just beyond the infield on the 1st base side and proceeding clockwise around the CenturyLink Sports Complex. Seats at the CenturyLink Sports Complex are numbered so that lower numbers are on the right-hand side of the row and higher numbers are on the left-hand side of the row (as you look towards the field).
Senior Days
On select games, fans 55 and older can purchase the Senior Special, which includes a Home Plate View seat, soft drink, and hot dog for just $27. This special is available on March 12th, 20th, 25th and April 1st. To order the Senior Day special please visit www.twinsbaseball.com, or call 1-800-33-TWINS.
Smoking/Tobacco Policy
The CenturyLink Sports Complex is a smoke-free facility. Smoking is not allowed anywhere within the complex. Electronic Cigarettes are also prohibited at the CenturyLink Sports Complex. As a reminder, there is no re-entry into the CenturyLink Sports Complex.
Stadium Dimensions
Left Field - 330 Feet, Center Field - 405 Feet, Right Field - 330 Feet.
Standing Room Only
Standing Room Only areas are available at the CenturyLink Sports Complex, located around the boardwalk and the first and third base terrace levels. As a reminder, fans are no longer allowed to stand in the cross aisle of the main bowl to watch the game. Fans are also not permitted to stand in the super vom area behind home plate.
Strollers
The CenturyLink Sports Complex welcomes guests who utilize their own strollers. However, the use of strollers should not in any way inhibit general guest movement or block any aisle ways. Strollers must be able to fold, and you will be asked to leave your stroller at the base of the 200 seating section nearest to your seat. Strollers are not available to rent.
T.C.
T.C. is the official mascot of the Minnesota Twins. In his spare time T.C. likes to make appearances at Twins Youth Clinics, schools, hospitals, and parades throughout the year. T.C. is available for private events and birthday parties in the upper Midwest by contacting the Public Relations Department at 612-659-3505.
Tailgating
Tailgating is not allowed at the Lee County Sports Complex, with the exception of Minnesota Day.
Tickets
The CenturyLink Sports Complex Box Office is located to the left of the fountain. During Spring Training, its hours are Monday-Friday 9:00am EST - 4:00pm EST, and Saturday/Sunday from 9:00am EST - 2:00pm EST. Tickets may also be purchased online at www.twinsbaseball.com, by phone at 1-800-33-TWINS or 612-33-TWINS or at the three Pro Shops located in Minnesota: Roseville, Minnetonka, and Apple Valley.
Advance tickets
Guests are encouraged to purchase tickets well in advance of game-day, at the CenturyLink Sports Complex Box Office, by phone, online, or at the Minnesota Twins pro-shops. Single game tickets for 2015 Spring Training went on-sale on Saturday January 10th, 2015.
Season tickets
Season ticket holders receive discounts of up to 25% off the single game ticket price and also have the same great seat for every game. Season ticket holders also have the opportunity to purchase a discounted season ticket parking package. For more information on 2015 Spring Training Season Tickets, please call 1-800-33-TWINS.
Group tickets
Groups of 20 or more receive $1-$3 off on select seating areas for select games. Excludes games on March 4th, 5th, 8th, 15th, 28th, 31st, April 2nd and April 4th. For more information please call 1-800-33-TWINS.
Ticket Resale
To avoid problems with counterfeit, stolen, or voided tickets, purchase tickets only at the CenturyLink Sports Complex Box Office. The official secondary-market ticket partner of MLB is StubHub. StubHub is the only authorized secondary-market provider for all MLB teams, and may be reached online at www.stubhub.com. The resale of Minnesota Twins tickets is strictly prohibited on the CenturyLink Sports Complex property. Anyone doing so will be immediately removed from the ballpark and the CenturyLink Sports Complex property.
Twins Community Fund
As the charitable arm of the Minnesota Twins, the Twins Community Fund benefits many SW Florida and Upper Midwest charities, focusing on families and children. For more information on the Community Fund please call the Public Relations Department at (612) 659-3505 or visit www.twinsbaseball.com/community.
Twins Credit Card
The Minnesota Twins, in conjunction with U.S. Bank, are once again offering the Twins MasterCard. For information or to apply for a Twins MasterCard, please call 1-800-33-TWINS.
Umbrellas
Umbrellas are permitted inside the CenturyLink Sports Complex but may not be used in the seating areas of the facility due to safety concerns and the obstructions they cause for other guests.
Video Cameras
Guests are welcome to bring still cameras and video cameras into the CenturyLink Sports Complex. The use of video cameras is permitted before the game, however, Major League Baseball regulations prohibit the use of video cameras once the game begins. Guests are asked to avoid obstructing the views of others by standing in aisles when using video equipment. Tripods and monopods are not permitted into the CenturyLink Sports Complex. Video of the CenturyLink Sports Complex or Twins players cannot be used commercially without written permission from the Minnesota Twins.
Website
the Official Minnesota Twins website provides the latest Twins and player information and can be found at www.twinsbaseball.com. The Minnesota Twins are also on Facebook at www.facebook.com/twins. Follow the Twins on Twitter at www.twitter.com/twins, the official Twitter of the Minnesota Twins.
Will Call
The Will Call windows at the CenturyLink Sports Complex are located at the Main Box Office. Photo identification is required to pick up tickets at any sales window. Windows 7 and 8 located at the main box office will be utilized for all complimentary tickets pick-up, including Press and Player pick-up.
