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Mariners Job Opportunities

• Client Sales and Services Associate
• Downtown Team Store @ 4th and Stewart - Retail Sales Associate
• Procurement Assistant Buyer
• Developer

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Client Sales and Services Associate

Job Title: Client Sales and Services Associate
Department: Sales
Reports To: Manager, Client Sales and Services
Status: Full-Time, Benefit Eligible, Non-Exempt

The Position:
The Seattle Mariners organization is recruiting to hire highly motivated individuals who are looking for a tremendous career opportunity and are ready to take their first step into a sports career. As a member of the Associate Program, this is an entry-level position focused on outbound selling of group and season ticket packages for the Seattle Mariners, while also providing exceptional customer service on general inbound calls and e-mail inquiries. The Associates will be responsible for individual calling and ticket sales goals. Only top performing Associates will be retained and considered for growth opportunities within the Seattle Mariners organization.

Job Duties and Responsibilities:

• Consistently delivers an extraordinary customer experience by actively engaging in exceptional product and service fulfillment.
• Meets and frequently exceeds assigned calling and sales goals. Combined outbound and inbound call goal will reach or exceed 100 calls per day.
• Generates new ticket sales by calling targeted individuals/groups, following-up on inbound leads, and building rapport with existing customers to identify up-sell opportunities.
• Receives inbound phone calls regarding product sales and servicing, and general customer and season ticket holder inquiries. Resolves customer inquiries in a professional and timely manner.
• Responds to customer e-mails and voicemails in an appropriate and timely manner. Adheres to standard procedures and policies relative to customer communications.
• Processes accurate and timely data of customer related information into internal customer and ticketing systems. Sensitive to related deadlines and sense of urgency processing. Demonstrates the ability to navigate and successfully use all job related systems.
• Partners with Season Ticket, Group, and Premium Sales to capitalize on cross-departmental business opportunities.
• Assumes other duties and responsibilities as assigned.

Required Qualifications and Experience:

• 4-year degree with demonstrated academic excellence.
• 1-2 years experience working in sales or customer service, preferably in the professional sports, entertainment or hospitality industries.
• A passion for sales, and proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem solve, trouble shoot and answer questions. Customer advocate who goes above and beyond to create customer delight.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Demonstrated ability to work in a fast paced environment with defined performance metrics. Ability to multi-task and prioritize work with minimal oversight. Proven experience driving for extraordinary results.
• Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills.
• Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.
• Ability to adhere to time and attendance policies and procedures.
• Flexibility to work evenings, weekends, and holidays.

A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be received by 5:00 PM, June 28, 2013. Only those applicants meeting the required qualifications will be considered. Application materials should be sent to:

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Downtown Team Store @ 4th and Stewart - Retail Sales Associate

Job Duties:

• Assist guests with specific merchandise and ticketing needs.
• Handle guest questions regarding merchandise and general ballpark information.
• Be prepared to assume additional responsibilities that fall outside of their primary responsibilities.

Essential Job Functions:

• Must have a guest friendly attitude.
• Previous retail guest service experience required.
• Ability to handle fast-paced environment and multi-task.
• Responsible for balancing of tills and inventory.
• Comfortable working with POS/Computers.
• Selling tickets using the Ticketmaster software.

Availability:

• Must have flexible work schedule, nights, weekends, and Holidays a must. Game days, including evenings, weekends, and Holidays.

Requirements:

• Must be 18 years of age or older.

Pay:

• $9.25/Hour plus Monthly Bonus Incentive. Depends on Experience

*Send resume to: e-mail kwalsh@mariners.com

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Procurement Assistant Buyer

Job Title: Procurement Assistant Buyer
Department: Procurement
Reports To: Director of Procurement
Status: Full-Time, Benefit Eligible, Non-Exempt
Subordinates: None

The Position:
The Seattle Mariners Baseball Club is currently recruiting to fill an entry-level position of Procurement Assistant Buyer reporting to the Director of Procurement. This includes purchasing responsibilities for all areas and departments in the ballpark and Seattle Mariner affiliates.

Job Duties and Responsibilities:

• Responsible for sourcing written competitive bids along with clear, concise project specifications to qualified suppliers. Collects data, reviews pricing, delivery dates, and quality of merchandise or services. Produces and maintains written bids analysis of all jobs awarded.
• Negotiates with suppliers for required pricing, delivery dates, quality materials, etc as needed for projects.
• Ability to address supplier issues or problems, and respond with appropriate corrective action for solution.
• Ensures purchasing procedures such as departmental approvals and budget numbers are obtained prior to issuing purchase orders.
• Secures goods and services for all departments, with an emphasis on ballpark operations, engineering, marketing and administration.
• Generates and types PO's into computerized purchasing system and disseminates to applicable locations as needed. Updates and corrects required PO adjustments to ensure changes are reflected in purchasing system to expedite prompt payment to suppliers.
• Tracks and expedites all orders for prompt delivery of goods and services.
• Ensures required samples, proofs etc. are provided in a timely manner for review and evaluation prior to delivery of final product.
• Performs follow up with Receiving and A/P to ensure match of PO's against receipted and invoiced amounts for prompt payments to suppliers.
• Research, compile and assemble data for purchasing reports and maintains purchasing files.
• Monitor on-going supplier performance for work quality, on-time delivery, and accuracy of costs for purchased items.
• Assists with on-site vendor deliveries and services for coffee, water, vending machines, fax, printer and copier repairs, and off-site mailings.
• Seeks and qualifies new suppliers to add to our vendor base.
• Produces on-going savings and cost reduction on all orders of goods and services.
• Performs other duties as assigned.

Required Qualifications and Experience:

• 1-2 years purchasing experience
• Demonstrated ability to negotiate with suppliers for pricing, delivery and quality merchandise.
• Competency in multi-tasking and ability to juggle priorities and meet deadlines. Must work well under pressure.
• Possess highly developed strong organizational skills and skills necessary to generate monthly reports.
• Excellent communication skills - both written and verbal.
• Self-starter and self-motivated, and possess the ability to work independently in a detail oriented environment with end users and suppliers with minimal supervision.
• Experience in contacting potential suppliers, performing reference checks, compose bids for a variety of goods and services, review quotations and evaluate prior to awarding job. Select approved supplier based on analysis of bids; create and issue a purchase order in company purchasing system.
• Proficient in Microsoft, Word, Excel, Outlook, and previous experience working with a Purchasing/Receiving A/P System for purchase orders.

A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be received by 5:00 PM, June 21st, 2013. Application materials should be sent to:

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Developer

Job Title: Developer
Department: Information Services
Reports To: Director, Database/Application Development
Status: Full-Time, Benefit Eligible, Non-Exempt

The Position:
The Seattle Mariners Baseball Club is currently recruiting to fill the position of Developer, reporting to the Director of Database/Applications Development. Day to day responsibilities include but are not limited to working in small teams to create and maintain custom in-house application solutions and analytics built on Microsoft technologies leveraging Visual Studio and SQL Server, communicating with key personnel and application stakeholders, and work with the rest of the IT team to provide the highest level of service possible.

Technical Experience Required:

• Visual C#
• ASP.NET
• Silverlight
• LINQ to SQL
• WCF
• SQL Server
• HTML5

Additional Experience Preferred:

• Microsoft Team Foundation Server
• Web Services
• JQuery
• SQL Reporting Services
• Microsoft Virtualization
• Microsoft CRM

Required Qualifications and Experience:

• Bachelor's degree, or relevant degree, in Information Technology or equivalent experience
• Minimum of four (4) years work experience working with Microsoft development technologies
• Must be highly motivated, organized, professional, energetic, and dedicated to excellence.
• Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.
• Demonstrated ability to effectively manage multiple initiatives simultaneously and prioritize work with minimal oversight. Proven experience in meeting deadlines and delivering extraordinary results.
• Display a willingness to learn new skills and technologies in a fast paced environment
• Strong troubleshooting skills
• Excellent written and interpersonal communications skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills and attention to detail.

A resume accompanied by a cover letter, which relates applicant's qualifications and experience to those stated for the position must be received by 5:00 PM, June 28, 2013. Application materials should be sent to:

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