(Last update: 7/1/2008)


A

Address/Telephone/Internet
New York Mets Baseball Club
Shea Stadium
123-01 Roosevelt Avenue
Flushing, NY 11368-1699
Switchboard: 718-507-METS
Tickets: 718-507-TIXX (TDD: 718-672-9163)
Group Sales: 718-565-4348

Website: mets.com & losmets.com

Alcohol Management Policy
We have established the following ground rules to ensure that the enjoyable ballpark experience is not spoiled by the behavior of inappropriate individuals:

1. It is illegal to consume alcoholic beverages on the sidewalks or in the parking lots; anyone doing so will be subject to arrest.
2. Bottles, cans, and coolers are not permitted in the stadium.
3. Alcoholic beverages and controlled or illegal substances may not be brought into the stadium.
4. Drunk or disorderly fans will be denied admittance to the stadium.
5. Intoxicated or under-aged fans will not be permitted to purchase or consume alcoholic beverages at Shea Stadium.
6. Drunk or disorderly fans inside the stadium will be ejected and may be subject to arrest.
7. Fans using foul or abusive language will be subject to ejection.
8. Fans interfering with play in any manner, including the throwing of objects onto the field or entering the field, will be subject to arrest.

Alcohol Free Seating
Shea Stadium offers designated Non-Alcohol Consumption seating, which may be purchased through any Mets ticket sales outlet or by mail to Shea Stadium, subject to availability. The Non-Alcohol Consumption sections are Upper Reserved sections 10-12-14-16. Beer is not sold and may not be consumed in these sections.

Animals
Fans are not permitted to bring animals into Shea Stadium, with the exception of guide or service dogs for disabled fans.

Aramark
ARAMARK operates the food, beverage, and merchandise concessions at Shea Stadium. There are 49 permanent concession stands, as well as 32 souvenir stands at Shea. ARAMARK can be reached at (718) 672-4032 or (718) 672-0077.

Automobile Trouble
The Automobile Club of New York (AAA) provides free emergency services to motorists in the Shea Stadium parking areas on game days. These services include recharging drained batteries, changing flat tires, and towing to AAA affiliated stations. Motorists may also request towing to non-affiliated stations for the standard commercial rate.

The AAA tow truck will be available at the Press Gate from the 7th inning to one hour after the game.

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B

Baby Diaper Changing Stations
Infant diaper changing tables are located in all ladies restrooms throughout the stadium and in the men's rooms on each level closest to home plate.

Back Row Seating
The "Back Rows, Loge and Mezzanine Reserved" seating category, consists of the last two and three rows, respectively, of these levels. This back row seating on either level will only be available for sale for a game when all other reserved seating on that level is sold out. Fans seated in these rows may not be able to see the main scoreboard or Diamond Vision.

Banners
Banners are permitted at Shea Stadium; however, they may not be hung from any level in fair territory or block the view of any fan. Banners may not be connected to poles of any type, and poles will not be permitted into the stadium. They may not be carried through the stands while play is in progress; however, this is permitted between innings. Fans are not permitted to display their banners on levels or in area other than where their ticket admits them. The Mets reserve the right to remove banners containing inappropriate language or commercial messages or that the Mets otherwise determine to be inappropriate due to their size or for any other reason.

Baseball Camp
see Youth Baseball Camp

Baseball Donations
Little League teams in need of baseballs should write on official team or league stationery to the Community Outreach Department, Shea Stadium, 123-01 Roosevelt Avenue, Flushing, NY 11368-1699.

Bat Boy/Girl
At present, all bat persons positions are filled and the waiting list is quite long.

Batting Practice
Fans are welcome to arrive at Shea early to watch players take batting practice during regular season home games. Fans can enter Gate C two and a half hours prior to the scheduled game time.

Pre-game schedule:

for a...	1:10 p.m. game	3:55 p.m. game	7:10 p.m. game
Mets BP	10:40 a.m.	1:25 p.m.	4:40 p.m.
Visitor BP	11:30 a.m.	2:15 p.m.	5:30 p.m.
Mets Infield	12:15 p.m.	3:00 p.m.	6:15 p.m..
Visitor Infield	12:25 p.m.	3:10 p.m.	6:25 p.m.
Grounds Crew	12:35 p.m.	3:20 p.m.	6:35 p.m.

Times are approximate and are subject to change without prior notification and at the discretion of either team. Please note it is common that the home and visiting team opts not to take batting practice before a day game, following a night game.

Bike Racks
Bicycle parking areas are available at Shea Stadium. Two double-loop racks are available near Gate A and near Gate E, beneath the subway stairs and inside the fence on Roosevelt Avenue. One double-loop rack is located on the edge of the parking lot near 36th Avenue. Please always park and secure bikes in these areas. The New York Mets assume no responsibility in the event that bicycles are lost or stolen.

Birthday Messages
see Scoreboard Messages

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C

Camera/Video Equipment
Small film or digital still cameras are permitted in Shea Stadium. However, fans taking pictures will not be permitted to interfere with other fans' enjoyment of the game. Video cameras are not permitted in Shea Stadium at this time, due to security considerations.

Camp
see Youth Baseball Camp

Car Trouble
see Automobile Trouble

Catering
ARAMARK can accommodate parties ranging from 30 to 1400, on game days in the Executive Suite, Left Field Terrace and Picnic Area, as well as on non-game days in the Grill Room or Diamond Club. The ARAMARK catering office at Shea Stadium will partner with you to coordinate every aspect of your event, from decorations to menu selections, from entertainment needs to itinerary planning.

For more information, please contact:
Aramark Sales Office at Shea Stadium
123-01 Roosevelt Avenue
Flushing, NY 11368
Phone: (718) 672-4032 ext. 3394
Fax: (718) 672-9446

Cellular Phones
The use of cellular phones is permitted at Shea Stadium, provided such use does not interfere with other guests' enjoyment of the ball game. Please be courteous and refrain from making loud or lengthy calls in the seating areas.

Clubhouse Shops
Mets Clubhouse Shops carry the best selection of Mets merchandise in town, including a great variety of authentic apparel, tickets to home games, and much more. For complete information, including locations and hours of operation, please click here.

Command Post
The Mets established the Command Post prior to the 2003 Season to upgrade efforts in providing fans with the most comfortable and secure environment in which to experience Mets baseball. It is activated for all games and special events and is staffed by operational, law enforcement and safety personnel. The Command Post is the focal point for all operational issues that arise.

While at the stadium, fans can reach the Command Post from any house phone (ext.3100) or if calling from a cell phone you may dial (718) 559-3100. The Mets encourage fans to contact any of our uniformed security personnel for immediate assistance.

Community Outreach
Requests for donations, auction items or complimentary tickets for charitable causes must be directed to the Mets Community Outreach Department. Requests should be sent by mail to New York Mets, Community Outreach Department, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368 or by fax to (718) 639-3521. All requests must be submitted on letterhead at least six weeks prior to the event. The letter must include a contact person's name, address and phone number as well as a deadline for response. For more information on Community Outreach programs, click here.

Concessions
There is a wide variety of food and beverages at concession stands throughout the stadium. This includes New York style Sicilian pizza available on all levels, as well as ice cream desserts; Nathan's Famous hot dogs and fries; and Daruma of Tokyo behind home plate on the Field Level.

Hot Corner
Features the newly renovated Mama's of Corona, which offers a menu of gourmet sandwiches, fresh garden salads, antipasto and Italian pastries. Mama's is located on the 3rd base side on the Field Level.

Family Food Court
Dunkin' Donuts and Baskin Robbins return for the 2008 season offering coffee, hot latte, and ice cream treats. The Subway sandwich shop has heroes made fresh to order. Kosher offerings include hot dogs and non-dairy delights. The Family Food Court is located in the right field corner on the Field Level.

Credit Cards
MasterCard - the preferred card of the Mets - Visa, and American Express cards are accepted at all Mets ticket locations and outlets at Shea as well as all ARAMARK merchandise stands and at select food and beverage stands at Shea.

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D

Designated Driver Pledge Booths
The Aramark Designated Driver Pledge Booths are located on all levels behind home plate. Fans of legal drinking age, who hold a valid driver's license, are eligible to become "Designated Drivers." They will be asked to sign a pledge saying that they agree not to drink alcoholic beverages during the game and that they will accept responsibility for driving the other members of their group home.

In return, the Designated Driver will receive a coupon redeemable at Aramark concession stands for a free soft drink during the game and a wristband identifying the fan as Designated Driver. The booths will be open from the time the stadium gates open until the top of the 2nd inning.

Device for the Deaf
see Telecommunication Device for the Deaf (TDD)

Diamond Club
The Diamond Club is available by membership only to Season Ticket, Combination Plan and Weekday Plan holders. The Diamond Club features two restaurants that open two hours before night games and one and a half hours before day games. It closes one hour after the game ends for both night and day games.

• The Diamond Club Restaurant is located on the Press Level overlooking the field. This 300 seat, fine dining restaurant offers a spectacular full buffet. Indulge in freshly made salads, entrees and our Pasta and Specialty action stations. Seating is by reservation only, and Diamond Club passes are required. Reservations may be made in advance the week prior to the game by calling (718) 565-4333 between 9:00 a.m. and 5:00 p.m. Monday-Friday.
• The Grill Room offers causal dining with grilled foods and New York Deli style sandwiches. Seating is first come - first served, and Diamond Club passes are required. Features one of the longest continued bars in New York.

Dress requirements for the Diamond Club: Proper casual attire. Jackets are not required. T-shirts, tank tops, halters, cut-off shirts and faded jeans are not permitted in either room at any time. The Diamond Club reserves the right to refuse admittance to any person, who, in its judgment, is improperly attired.

The Diamond Club Restaurant is available for pre-game luncheons on select afternoon game dates. A buffet menu is sold in conjunction with regular stadium game seating.

Diamond View Suites
The ultimate experience in comfort, Diamond View Suites provide a climate-controlled living room, plush theatre-style seating, private restroom and other features that make you part of the action - without being part of the crowd. Suites can accommodate from 15 - 40 people. A complete menu, ranging from traditional ballpark fare to shrimp and sushi, is available. Suites are available on full- and partial- season packages, as well as for single games. In each case, a rental fee is applicable. For more information, please click here.

To speak with someone, please contact Roberto Beltramini at (718) 803-4053 or Patrick Jones at (718) 565-4388. To reach them by e-mail, please write to suitesinfo@mets.mlb.com.

Diamond Vision
see Shea Stadium Scoreboards

Directions to Shea Stadium
Shea Stadium is located on Roosevelt Avenue in Flushing, Queens. Shea is accessible by subway, Long Island Rail Road, bus, ferry and car.

Take the Train to the Game! For mass transit information, click here.
For driving and parking directions, click here.

Directors Room
Exclusive room on the Press Level features fine dining with high-end appointments for groups of 40 to 75. Can be used with the Executive Suite to expand capacity to 125 or to add a meeting room. Sold with best available game seating. For more information please call the Group Sales office at (718) 565-4388 for date availability.

Donations
see Community Outreach



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E

Elevators
There are four elevators at Shea Stadium. The Press Elevator, located near the Press Gate, is used by working media personnel, employees, ARAMARK and the handicapped. It is also used as an emergency elevator to the First Aid Room. It passes the commissary on Field Level, Section 8 on the Loge and Mezzanine Levels, near the Executive Suite on the Press Level and Section 12 on the Upper Level.

The Diamond Club elevator, located near the Executive Entrance, is available to employees and restaurant personnel as well as Diamond Club members. It passes the Mets Offices on the Field Level, Section 9 on the Loge Level, and the Diamond Club lobby on the Press Level. The two suite elevators, located at Gates A and E, are for the use of suite owners and their guests. The left field suite elevator can also be used by Left Field Terrace Suite ticket holders. The left field suite elevator goes to the Press Level near Suite 1, and the right field suite elevator stops near Suite 39.

Employee Appreciation Nights
For the games of Wednesday, June 25 and Friday, August 8, corporate groups receive a ticket discount and are eligible for a special Mets prize drawing. Employee Appreciation Nights are a great way to reward employees, entertain clients and thank vendors. For more information, please contact the Group Sales Office at (718) 565-4348.

Employment Opportunities
If you are interested in employment opportunities with the New York Mets please click here to search our available jobs, email your resume to hr@nymets.com, or mail it to New York Mets, Human Resources, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368-1699.

Exchange of Tickets
Individual game tickets may be exchanged for tickets to another game, subject to availability. Exchanges are made at the Advance Ticket Window at Shea Stadium or by mail to the stadium, providing the exchange is made more than one week in advance of the original game date and the original game is not sold out. Season, partial-season plan and Mets Seven Pack tickets, as well as complimentary tickets, are not exchangeable.

Executive Entrance
The Executive Entrance (Mets Offices) is located between Gates C and D to the right of the Advance Ticket Windows at Shea. There is a Mets staff member on duty at all times. Entry is for Mets employees and authorized personnel only. Proper ID must be worn at all times.

Executive Suite
A private pre-game party room on the Press Level for groups of 25 to 50. Suitable for business and/or casual events. Sold with best available game seating. Please contact the Group Sales Office at (718) 565-4348 for date availability and ticket arrangements.

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F

Family Bathrooms
Family bathrooms are located by Box 18 on the Field Level, Section 7 on the Loge Level, Section 4 on the Mezzanine Level and Section 18 and 19 on the Upper Level.

Fan Assistance Booths
Stop by any Fan Assistance Booth for directions, ticket sales information, or customer service assistance. Mets schedules and All-Star ballots are also available. The booths are located behind home plate on each level of the stadium, from pre-game until the end of the game.

Fan Club for Kids
see Mets Fan Club for Kids

Fan Mail
Letters to Mets players can be sent to "Players Name", New York Mets, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368-1699. Do not address letters for players on other clubs to Shea Stadium, as they rarely retrieve mail during their stay at Shea.

Fan Photos
Capture your memories at Shea Stadium with an Amazin' Fan Photo! Next time you are at Shea, look for an Amazin' Fan Photographer to take your picture or upload your own photos from your day at the ballpark. You can get on a T-shirt, mouse pad, mug, as a commemorative print and more. For more information and to look up a photo from this past season, please click here.

Fantasy Camp
Make your childhood dreams come true at the 2009 Fantasy Camp in Port St. Lucie, Florida. Camp session one will be held January 13-18, 2009, session two January 19-24, 2009. For more information click here, call (718) 559-3035 or e-mail fantasycamp@nymets.com.

Ferry Service
SeaStreak departs every Saturday and Sunday from Highlands in Monmouth County, New Jersey for a 75-minute trip to Shea. For fare and schedule information call (800) BOATRIDE or (732) 872-2628.

Field Dimensions
Left Field Line: 338 feet
Right Field Line: 338 feet
Center Field: 410 feet
Power Alleys: 378 feet

First Aid
Emergency treatment is offered at the First Aid Room, which is located on the Loge Level behind home plate. A doctor and registered nurse are on duty for every game. Volunteer EMT's from Corona Ambulance are stationed in Left Field and behind home plate on the Loge, and Mezzanine levels on game days. An ambulance is also standing by at the stadium in case of serious medical emergencies.

Food
see Concessions

Foul Balls
Guests are welcome to keep any foul ball hit into the seats. At no time should a foul ball or home run ball be thrown back on the field. Violators are subject to ejection and possible arrest. Any guest interfering with a ball in play will be subject to ejection from the ballpark. Fans should always remain alert to the danger of thrown or batted balls.

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G

Gates Open
Gate C opens two and a half hours prior to the scheduled game time. You and your guests are invited to enter through Gate C and enjoy batting practice from your ticketed seats. All other gates open one and a half hours prior to the scheduled game time, except the Diamond Club entrance, which opens two hours prior to the scheduled start of night games. Opening times may vary for doubleheaders.

Grill Room
see Diamond Club

Group Sales
Purchases of 25 or more tickets to any one game must be made through the Mets Group Sales Office (Ticket Office entrance, between Gates C and D) at Shea Stadium or by phone at (718) 565-4348. Group Sales office hours:
Monday through Friday 9:00 a.m. - 5:00 p.m.
Saturday & Sunday 9:00 a.m. - 5:00 p.m.
Group orders are also accepted by mail.

Click here for complete Group Sales information.

Group Welcomes
Welcomes on our matrix scoreboard are available to groups of 25 or more when tickets are purchased through our Group Sales office. Please call (718) 565-4348 for group information.

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H

Hall of Fame
The New York Mets Hall of Fame exhibit is located in the Diamond Club lobby on the Press Level. Busts of former Mets greats are on display along with the club's two World Championship trophies. Mrs. Joan Payson and Casey Stengel were the first Mets Hall of Fame inductees, and Tommie Agee was the most recent on August 18, 2002. Click here for a complete list of past inductees.

Handicapped Access
Wheelchair patrons should enter Shea Stadium through the Press Gate located between Gates B and C. The Press Elevator is available to take wheelchair patrons to the Field Level or any other level they wish to access. While most wheelchair seating is located on the Field Level, the Diamond Club Restaurant, Grill Room, Diamond View Suites, and Left Field Terrace are all accessible by wheelchair patrons holding appropriate tickets.

Wheelchair seating at Shea Stadium is available in three areas of the Field Level concourse; behind home plate, in left and right field and on the Field Club platforms on the 1st and 3rd base side, subject to availability. A maximum of four tickets may be requested for any one game (including up to three companion tickets for one wheelchair). Chairs will be provided for companions. Orders are filled on a first-come, first-served basis, subject to availability. Fans interested in wheelchair seating should call the Mets Customer Relations Office at 718-565-4360 for information and assistance in purchasing tickets. Subject to availability, tickets are also sold day-of-game at the counter in the Shea Stadium Ticket Office.

For further details and information on handicapped accessibility, please click here.

Handicapped Parking
Handicapped parking is now located on Stadium Road enters from Roosevelt Avenue, on 126 street opposite 39th avenue, at the Press Gate enter from the Marina circle or through the pre-paid entrance. Upon entering the stadium ask the attendant at the parking entrance for directions to the handicapped parking spaces.

Click here for updated Driving & Parking information »

Hearing Impaired
see Telecommunication Device for the Deaf (TDD)

Home Plate Club Seating
Five rows of premium seat locations were added to the Field Level behind home plate in 1999. The first two rows are designated "Home Plate Club Gold" and the next three are "Home Plate Club Silver" seats. Amenities include cushioned, theatre-style seats, waiter service for food and beverages, cup holders and complimentary Diamond Club admission.

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K

Kids Club
see Mets Fan Club for Kids

Kids' Birthday Parties
Children's parties (for kids up to age 12) include an in-seat visit from Mr. Met, party favors and scoreboard greeting. Limited availability for Friday, Saturday and Sunday games. Sold with best available game seating. For more information please call (718) 507-TIXX.

Kosher Food
Glatt Kosher food offerings are provided by Kosher Sports Inc. and will include Abeles and Heymann All-Beef Hot Dogs, Homemade Knishes, pretzels and peanuts. These foods can be purchased at the Food Court on the Field Level on the first base side. Other locations include portables in the Loge in Section 13 and the Mezzanine in Section 14.

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L

Left Field Terrace
A spacious buffet and party area, combined with adjacent seats on the Press Level. Ideal for client entertainment, corporate meetings and special-occasion parties. Seating for groups of 36, 72, 108 or 144. Supplemental tickets can comfortably extend your group size to 50, 100, 150 or 200. For more information, please contact the Group Sales Office at (718) 565-4348.

Lost and Found
The Shea Stadium lost and found is located in the Stadium Operations office on street level at Gate B inside Shea Stadium. On game days, the office is open from 8:00 a.m. until the conclusion of the game. On non-game days, the office is open from Monday to Friday from 8:00 a.m. to 3:30 p.m. To contact Stadium Operations, please call (718) 565-4378.

Lost Children
Lost children at Shea Stadium should be escorted to the nearest supervisor, usher or uniformed security guard.

Lost or Stolen Tickets
Fans with lost or stolen ticket problems should call the Ticket Office at (718)565-4360 in advance of the game(s), or go directly to the Ticket Office on the day of a game.

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M

Media Guide
The Official Mets Media Guide is prepared by the Media Relations Department for the use of working press, radio and television personnel and is also provided to season ticket and plan holders. The 2008 guide is available to the public for $20.00 plus $2.00 postage and handling, subject to availability. To order, send a cashier's check or money order payable to the New York Mets to: New York Mets, Media Relations Department, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368-1699.

Metropolitan Club Seating
This premium seating area on the field level consists of the Metropolitan Club Gold and Metropolitan Club. Ticket holders enjoy services and amenities that include in-seat food and beverage service, cushioned seats, convenient drink cup holders and complimentary Diamond Club admission.

Mets Fan Club for Kids
Click here for information and to order online. For more information or to place your order by phone, please call the Mets Fan Club for Kids Hotline at (201) 784-9600, Monday through Friday from 9:00 a.m. to 4:00 p.m.. Mets Fan Club for Kids e-mail address is metskidsclub@nymets.com.

Mets Foundation
The New York Mets Foundation funds and promotes a variety of educational, social and athletic programs and other charitable causes. Founded in 1963, it continues its mission to invest in the future of our community, and to provide assistance to myriad organizations that benefit children and others in need.

A registered 501© 3 charity, the Mets Foundation takes no portion of the funds raised to offset internal costs. The New York Mets pay 100% of the Foundation's overhead to ensure that the entirety of the donation is directed towards helping others.

Mets Magazine with Scorecard
The Mets Magazine is sold at Shea Stadium for $5.00. Price is subject to change for special editions. It is also available through the mail by writing to New York Mets, Marketing Department, Attn: Magazine, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368-1699. Please add $1.00 for postage and handling.

Mets Merchandise Catalog
Includes the best selection of Mets merchandise, from hats to jerseys and more. For a catalog, call 800-PRO-TEAM.

Mets Money
Mets Money is a specially designed Shea currency available in denominations of $1.00, $5.00 and $10.00. Mets Money is honored throughout Shea at all food and beverage counters, restaurant areas, party facilities, souvenir stands and ticket outlets. It also makes a great gift. Click here for more information and to purchase online.

Minor League Affiliates Please see minorleaguebaseball.com for up-to-date information on all of our minor league affiliates.

Mr. Met
Born in the same year as the club, 1962, Mr. Met has served as the official mascot of the New York Mets since 1963. Famous for dancing on dugouts and spreading team spirit, Mr. Met entertains fans of all ages. The affable Mets' mascot also plays an active role in the community. Mr. Met is available for appearances at birthday parties, community functions, business engagements and other special events. Click here for the full story.

Mr. Met Dash
The Mr. Met Dash, presented by Nestle Drumstick, allows children 12 and under to run the bases at Shea after select games, weather permitting. The 2008 Mr. Met Dash dates are Sun., June 1; Sun., June 15; Sun., Jul. 27; Sun., Aug. 10; Sun., Sept.14.

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N

National Anthem Singers
Seeking: Male and female performers, all ages.

Interested talent should submit an a cappella demo of the National Anthem that is one minute and 30 seconds long. Please include a cover letter which includes your headshot or photograph, contact information, as well as a brief description of where you heard about this opportunity. Photos and demos will not be returned and do not need to be professionally done.

Selected talent will be contacted to book a performance date. Artists perform immediately prior to the home games in Flushing, NY.

Audition footage is currently being accepted and will continue to be reviewed throughout the 2008 season.

PLEASE DO NOT PHONE OR VISIT SHEA STADIUM.

Please send a DVD, CD, audio tape, or videotape demo to:
The New York Mets
Attn: Anthem Inquiries
Shea Stadium
123-01 Roosevelt Ave.
Flushing, NY 11368-1699

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O

Office Hours
The Mets business office is open from 9:30 a.m. to 5:30 p.m. Monday through Friday. On game days, the Ticket Office remains open until the 7th inning. For ticket sales and reservation window hours, see Advance Ticket Sales, Day of Game Ticket Sales, and Reservation Windows.

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P

Parking
Construction of Citi Field continues in the main parking lot (Lot B) of Shea Stadium (between the scoreboard and 126th Street). The new ballpark, a state-of-the-art facility built for your entertainment and comfort, will be completed in time for Opening Day 2009.

The construction work in the interim will significantly reduce the number of parking spaces in Lot B, affecting parking and traffic patterns around Shea Stadium.

With limited parking, we urge you to take mass transit to and from Shea Stadium on game days. The MTA and the LIRR have agreed to expand service on the #7 subway and the Port Washington branch of the LIRR (which both stop at Shea Stadium).

Should you choose to drive, mets.com will have the latest information on recommended Park-and-Ride locations along the #7 subway and the LIRR, as well as interim parking areas. When arriving at Shea Stadium, follow signs and traffic personnel directing you to designated stadium sites. You should plan to arrive early.

We are working diligently with numerous City agencies to minimize construction-related inconveniences and ask for your patience during the ballpark construction period.

Click here for updated Driving & Parking information »

Parties
see Catering

Pay phones
Public telephones are located inside Shea Stadium on Street Level at Gates A, B, C, D and E and in the Ticket Office lobby. On the Field Level, phones are located next to the Nike Shop, behind Sections C31 and C41; on the Loge Level in Sections 1, 18 and 19; on the Press Level in the Diamond Club lobby and in the corridors near Suite 37; on the Mezzanine Level in Sections 9, 24, and 25; and on the Upper Level in sections 7, 33 and 34. Outside Shea Stadium there are three phones near the Reservation Windows.

Pepsi Party Patrol
The Pepsi Party Patrol is a group of in-stadium performers that entertain and interact with fans during Mets home games. The Pepsi Party Patrol is best known for the fifth inning T-shirt launch. Catch one if you can!

Picnic Area
For groups of 100 to 1,400. Enjoy a catered barbecue and a unique vantage point of the game from the left-center field bleachers. The Long Ball Alley beverage area beneath the bleachers offers access to a ground-level view of the game. For more information, please contact the Group Sales Office at (718) 565-4348.

Promotional Items/Dates
The New York Mets give away caps, T-shirts, bobbleheads and many other items at specially designated games each season. Many promotion dates have age or quantity limits. Giveaway dates are subject to change without prior notice. Please note that a game ticket does not entitle the holder to a promotional item, and that no more than one item will be distributed to each ticket holder. Please click here for the 2008 promotion schedule.

Pocket Schedules
see Schedules

Police
The NYPD maintains a sub-station at Shea Station. On game days, uniformed police officers are stationed on every level of the station.

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R

Radio Broadcasts
All regular season Mets games are broadcast on WFAN SportsRadio 66 (660 AM). Howie Rose and Wayne Hagin are the Mets radio broadcasters. Ed Coleman hosts the pre- and post-game show and will broadcast a selection of games. Regular season radio broadcasts are available on mets.com here. See also Spanish Broadcast.

Rain Out / Rain Check
To find out if a game has been rained out or postponed due to inclement weather, call (718) 507-RAIN or listen to WFAN SportsRadio 66 (660AM).

In the event a regulation game is not played due to weather then, unless indicated otherwise on the ticket, therain check can be exchanged for the same price seat for any regular season home game at the same facility this or next season (including, in the case of NY Mets tickets only, at Citi Field in 2009), subject to availability, or (in the case of NY Mets tickets only) refunded during this or the next calendar year at the Mets' home ballpark or by mail to the Mets Ticket Office. If issued complimentarily, this ticket shall have no value.

Restrooms
Ladies' Rooms - Located on Field Level behind Columns 18, 11, 5, 35 and 48; on Loge Level near Sections 11, 27, 10 and 26; on the Press Level in the Diamond Club and Grill Room, near the Press Elevator, near Suites 4 and 46; on the Mezzanine Level near Sections 10, 14, 18, 26, 11, 15, 19 and 27; and on the Upper Level near Sections 26-28, 38-40, 1-3, 25-27 and 37-39, and in the Picnic Area. Baby diaper changing stations are located in each ladies' room as well as stretchers for emergency cases.

Men's Rooms - Located on Field Level behind Columns 22, 8, 31 and 44; on Loge Level near Sections 6, 22, 7 and 23; on the Press Level in the Diamond Club and Grill Room, near the Press Elevator, near Suites 6 and 47; on the Mezzanine Level near Sections 6, 22, 1, 7 and 23; and on the Upper Level near Sections 2, 10-12, 14-16, 22-24, 34-36, 9-11, 21-23 and 33-35; and in the Picnic Area. Baby diaper changing tables are located in the men's room behind home plate on each level.

Retired Numbers
On April 15, 1997 Allan H. "Bud" Selig announced the baseball-wide retirement of Jackie Robinson's uniform number 42. No major league club will issue the number 42 to anyone, other than those players already wearing it on the date of the announcement. To date, Tom Seaver is the only Mets player to have his number retired. His number 41 was retired during a tribute at Shea Stadium on June 24, 1988. Mets Managers Gil Hodges' number 14 and Casey Stengel's number 37 were retired on June 9, 1973 and September 2, 1965 respectively.

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Scalping
Mets tickets may not be resold or offered for resale in a manner or at a price in violation of any Federal, State, or local law or regulation. Tickets may not be resold within 1500 feet from the physical structure of this place of entertainment under penalty of law. Tickets may not be resold for more than 45% above the price printed on the face of this ticket, plus lawful taxes and common carrier charges and fees, if any. ("Common carrier charges and fees" means and includes reasonable and actual charges or fees charged by a common carrier for delivery of the ticket.) Evidence of the scalping of season or plan tickets may result in these tickets not being honored, and may further result in the denial or forfeiture of future opportunities to purchase Mets tickets.

Schedules
Pocket schedules are available at Shea's Advance Ticket Window and Fan Assistance Booths, or by writing to: New York Mets, Ticket Office, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368-1699. Schedules are also available by calling (718) 507-TIXX.

Scoreboard Messages
Fan birthday and anniversary announcements are displayed on the Shea Stadium scoreboard during designated innings of each game. Requests are accepted by mail (only) at: New York Mets, Scoreboard Announcements, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368-1699. The first 25 message requests received for each game will be displayed, subject to approval. The Mets will not approve messages that are commercial in nature, or that contain inappropriate language or nicknames. Groups that purchase tickets through the Mets Group Sales Office are eligible for a scoreboard welcome. For additional info or assistance in purchasing Group Tickets, please call the Mets Ticket Office at (718) 507-TIXX.

Second Audio Program (SAP)
All Mets games are broadcast in Spanish on the SAP channel of CW-11 and Sportsnet New York. SAP is carried by most, but not all, local cable companies. The Mets Spanish Broadcasters are Juan Alicea and Max Perez Jimenez.

Senior Fan Dates
On designated dates during 2008, tickets are available to Senior Fans age 60 and over and their accompanying guests at half price, subject to availability. Half price tickets apply to the Upper Reserved, Upper Box and Mezzanine Reserved seating areas. The 2008 Senior Fan Dates are Wednesday, April 30, Thursday, May 15, Thursday, June 12, Thursday, July 10, Thursday, July 24 and Thursday, August 7. Tickets can be purchased at the Advance Ticket Window at Shea, by phone (718) 507-TIXX, the Mets Clubhouse Shops and by visiting mets.com. Senior Fan discounted tickets may also be purchased day-of-game at the ticket sales pavilions.

Senior Stroll
The Mets will host popular post-game "Senior Stroll" on Thursday, May 15th at Shea after the Mets vs. Nationals game. For our more "experienced" fans (60 and over) it is an opportunity to enjoy an "up close" view of their favorite field. Feel free to bring the grandchildren onto the field too!

Shea Stadium Scoreboards
In 2006, the New York Mets debuted four new full-color LED (light emitting diode) displays at Shea Stadium, including an upgraded video board, two new ribbon boards on the press level fascia, and a color message center above the ticket windows between Gates D and E.

The Diamond Vision video board in left-center field was replaced by a high-definition LED board manufactured by Mitsubishi Diamond Vision. The new display offers HDTV compatibility thanks to a 360% increase in horizontal resolution, from 310 x 174 pixels to 1,120 x 640 pixels. The new Diamond Vision is the same height as the old board, at 26 feet 3 inches, but has been widened from 35 to 46 feet, to provide a 16:9 aspect ratio. This is the third generation Mitsubishi Diamond Vision video board installed at Shea. The first board was installed in 1982, and that original board was replaced with a higher resolution CRT (cathode ray tube) board prior to the 1992 season.

For 2006, Whiteway Sign Company of Chicago, IL added two new ribbon boards and an exterior message board to the state-of-the-art LED scoreboard system that was installed in 2004. The new Whiteway boards utilize full-color 25mm pixel pitch LEDs capable of displaying high resolution video clips, photographs, logos, animations, and text. Each ribbon board is 160 feet wide by 4 feet high, with a resolution of 1936 x 40 pixels. The exterior message board is 24 feet wide by 8 feet high, with a resolution of 288 x 96 pixels.

The Mets LED scoreboard system, consisting of the main scoreboard in right field and two smaller auxiliary scoreboards down the left and right field lines, was installed prior to the 2004 season. It replaced an older light bulb display system that had been in place since 1987. Utilizing Whiteway 34mm LED technology, it provided increased brightness for daylight viewing and a 244% increase in resolution. One important feature that did not change was the board's ability to provide a constant display of all out-of-town game scores from both leagues. The main message board is 20 feet high by 63 feet wide, and contains 492,800 LEDs arranged into 98,560 pixels. The two auxiliary scoreboard displays measure 43 feet wide by 8 feet high, and each contain 122,880 LEDs arranged into 24,576 pixels.

The video and scoreboard displays at Shea Stadium are operated by the Mets Video & Entertainment staff, led by Producer Vito Vitiello. The New York Mets organization is a member of IDEA, the Information Display & Entertainment Association, and has won several IDEA Golden Matrix Awards for excellence in video and scoreboard programming.

Smoking Policy
During the final year at Shea Stadium in 2008, smoking is prohibited. The 2008 smoking prohibition will encompass all areas within Shea, including the ramps. Anyone violating this prohibition will be subject to ejection.

To accommodate fans who wish to smoke at Mets home games at Shea Stadium, smoking will be restricted to a designated area outdoors near Gate C. Fans with a ticket stub will be able to re-enter the stadium.

Secondhand smoke is a known health hazard and irritant for nearby non-smokers. The American Lung Association cites that there is no safe level of exposure to secondhand smoke. Now, all Mets fans will be able to cheer for the Mets at Shea without being exposed to the dangers of secondhand smoke.

The Mets will continue to provide fans a smoke-free environment when they move into Citi Field, their new world class home, in 2009.

Souvenirs
Mets Team Store

Dugout Shops

New Era Cap Stand

Majestic Team Store

Nike Shops

Mets General Store

Steiner/Mets Shop

Amazin' Alley Shop

Spanish Broadcasts
The Mets will broadcast all regular season games in Spanish on WADO (1280 AM). The following 25 games will be simulcast in Spanish on Cablevision's iO en Espanol: April 9,10,11,17,25; May 9,14,29,30: June 13,14: July 9,22,23,25; Aug 5,6,8,19,20,21,22; Sep 23,25,26. All other games broadcast on CW11 and SNY will feature SAP. The announcers on both radio and TV are Juan Alicea and Max Jimenez Perez.

Spring Training
Catch exciting New York Mets pre-season action by visiting Tradition Field at our Port St. Lucie, Florida facilities in March. For more information, please click here.

Sponsorships
For information on New York Mets Corporate Sponsorship opportunities - including signage, advertising, and promotional days - please call (718) 565-4398.

Suites
see Diamond View Suites

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Telecommunication Device for the Deaf (TDD)
The New York Mets offer a telecommunication device for the deaf (TDD) to assist hearing impaired fans in getting information and in purchasing tickets. Please call (718) 672-9163 to learn more about this program.

Television and Cable
The Mets will broadcast 25 regular season games over the air on the CW11 and 125 games on cable television on SNY. SNY will transmit the home and road games in both standard and high definition (HDTV). There are also nine nationally televised games on FOX and up to five on ESPN. Gary Cohen will do the play-by-play and Keith Hernandez and Ron Darling will serve as analysts on both the CW11 and SNY. Kevin Burkhardt will serve as the in-game reporter. Lee Mazzilli will host the pre-game and post-game show in the SNY studio. In addition, 25 games will be simulcast on iO en Espanol (see Spanish Broadcasts for details).

Ticket Pick-up
Will Call orders left by the Club and Players' tickets can be picked-up at the Reservation Windows located between Gates C and D. Phone charge and Internet ticket order pick-up has been relocated to the ticket windows between Gates D and E.

Ticket Sales
MasterCard is the preferred credit card of the New York Mets. Visa, Discover, American Express, Mets Money, check, money order and cash are also accepted when purchasing tickets.


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Umbrellas
Umbrellas of all shapes and sizes are permitted in Shea Stadium as long as they do not interfere with other fans' enjoyment of the game.

Ushers
Ushers are stationed throughout the ballpark to assist you and enforce ballpark rules and regulations. If someone is interfering with your enjoyment of the game, please contact an usher. Please treat our ushers with courtesy and respect; by enforcing the rules, they are making the ballpark a safer and more comfortable environment for all our guests.

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Web Site
All the latest Mets news and information is available at mets.com, the team's official web site. Mets.com is also an easy way to shop for tickets and a complete selection of Mets merchandise. For your Mets news in Spanish, visit losmets.com.

Wheelchair Seating
Wheelchair seating at Shea Stadium is available in three areas of the Field Level concourse; behind home plate, in left and right field and on the Field Club platforms on the 1st and 3rd base side, subject to availability. A maximum of four tickets may be requested for any one game (including up to three companion tickets for one wheelchair). Chairs will be provided for companions. Orders are filled on a first-come, first-served basis, subject to availability. Fans interested in wheelchair seating should call the Mets Customer Relations Office at 718-565-4360 for information and assistance in purchasing tickets. Subject to availability, tickets are also sold day-of-game at the counter in the Shea Stadium Ticket Office.

Disabled patrons should enter Shea Stadium through the Press Gate located between Gates B and C. The Press Elevator is available to take Wheelchair patrons to any level they wish to access. While most wheelchair seating is located on the Field Level, the Diamond Club Restaurant, Grill Room, Diamond View Suites, and Left Field Terrace are all accessible by wheelchair patrons holding the appropriate ticket.

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Yearbook
The 2008 Mets Official Yearbook is available for $12.00 via mail by writing to: New York Mets, Attn: Yearbook, Shea Stadium, 123-01 Roosevelt Ave., Flushing, NY 11368-1699. Please add $2.00 for postage and handling.

Youth Baseball Camp
The New York Mets Instructional Baseball Academy is an instructional baseball program available for boys and girls ages 7 through 15 at various locations throughout the tri-state area.

The camp runs from 8:45 a.m. to 3 p.m., Monday through Friday during select weeks during the summer months.

For more information, please click here.

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