The San Diego Padres remain committed to ensuring that the PETCO Park experience is an enjoyable and accessible one for guests with disabilities or special needs. From both operational and facilities standpoints, we continue to fine-tune this award-winning ballpark, entering its fourth full season.
The Padres understand the importance of maintaining a safe and fan-friendly environment, providing:
Seating
The San Diego Padres have designated nearly 1,600 seats in PETCO
Park specifically for guests with disabilities in each of the following
categories: wheelchair accessible, semi-ambulant and transfer seats,
with accompanying companion seats available. Ticket prices range
from $5-$69 and can be purchased by calling 1-619-795-5018.
For groups of 25 or more that include guests with disabilities, contact a Padres Group Sales Account Executive at (619) 795-5010. Every effort will be made to provide seats adjacent to any disabled seating locations for the entire party attending the event.
Tickets and Ticket Windows
Tickets for guests with disabilities can be purchased at
the Advance Ticket Windows at PETCO Park, by calling 619-795-5181 or at the Padres Store in Tijuana. In addition,
tickets can be ordered on padres.com. A Padres representative will respond to your request in
a timely manner. Please identify your need for
disabled seating at the time of purchase.
Assistive Listening Devices (ALDs)
The San Diego Padres are pleased to offer
complimentary Assistive Listening Devices
(ALD) to guests with hearing difficulties.
ALDs can be obtained at the Guest Services
Centers located on the Field Level (Main
Concourse) adjacent to Section 108, the Street
Level near the Home Plate Gate and the Upper
Deck at Section 313. Identification will be required
and held to reserve a device. Identification will be
returned once the ALD is returned. Guests may also
reserve an ALD in advance by calling PETCO Park Guest
Services at (619) 795-5304.
Courtesy Rides
Courtesy rides from the Padres Parkade, Tailgate Park and the 6th
& K Parkade to PETCO Park are provided to guests who are mobility
impaired. For more information call (619) 795-5005.
Disabled Seating
The San Diego Padres have designated seats in PETCO Park
specifically for guests with disabilities in each of the following
categories: wheelchair accessible, semi-ambulant and transfer seats.
In most cases, accompanying companion seats are available.
Drop-Off Zone
Drop-off and pick-up zones for guests are located on both the west
and east sides of PETCO Park. On the west side of the ballpark, guests
may utilize 6th Avenue and K Street. To the east of the ballpark, guests
may utilize 10th Avenue and Park Boulevard. Parking is not permitted
at these locations.
Electric Outlets
Electric outlets for recharging wheelchairs and other necessary
equipment are located in most seating areas designated for guests
with disabilities. Please request this option when purchasing tickets.
If assistance is needed, please notify the nearest Guest Services
Representative.
Elevators
Guests with disabilities may use a number of elevators located
throughout PETCO Park. Elevators to access various ballpark levels are
located near Sections 111, 114, 117, 137, 201, 217, 226, 235, 300, 311,
317,314, 328, inside the Western Metal Supply Co. Building, as well as
at the Gaslamp, East Village, Park Boulevard and Home Plate Gates.
Emergency Evacuations
PETCO Park Guest Services Representatives have been trained in
evacuation procedures. Should an emergency evacuation situation
occur, emergency information will be displayed on the video board
and announced on the assistive listening devices and the public
address system.
Family Restrooms
Family restrooms are designated for families and guests with
disabilities who require private accommodations or additional
assistance. Family restrooms are located at Sections 109, 202,
219, 310 and 311.
First Aid
First Aid Stations are located at Sections 108 and 129. Trained
medical personnel are on duty for all events to assist guests.
Gate Times
Many ballpark gates open for admittance 1 1/2 hours prior to the
first pitch for Monday through Thursday games, and two hours
before the first pitch for Friday through Sunday games. The
Downtown Gate (located at 8th and J Street) opens 2 1/2 hours
prior to the first pitch and allow guest access to the Park at the
Park and Padres Power Alley. All ballpark entries are fully
accessible.
Guest Services Centers
Guests needing assistance can always approach an event staff
member or stop by a Guest Services Center located outside the
Home Plate Gate and near Sections 108 and 313. The Guest
Services Centers offer a number of services including Assistive
Listening Devices, Ballpark Information, Birthday Buttons,
Designated Driver Program, San Diego and Neighboring
Communities Information, San Diego Padres and PETCO Park
Publications, Lost & Found Items, Lost Children/Adults, Loaner
Wheelchairs, Stroller/Wheelchair Drop-Off and Storage.
Parking
All parking lots and structures designated by the San Diego
Padres and Ace Parking Management for PETCO Park provide
parking spaces for guests with disabilities.
Service Animals
Service Animals are welcome at PETCO Park. PETCO Park Guest
Services Representatives are available to escort guests to a
service animal relief area located outside the ballpark at Linear
Park located on Tony Gwynn Drive. The Guest Services
Representative will escort the guest back into the ballpark.
Bowls for water are available at any Guest Services Center.
TDD Telephones
TDD telephones are located in the Padres Power Alley near
Section 133, the Guest Services Center located on the Field
Level (Main Concourse) adjacent to Section 108, Club 19 near
Section 217, Coronados at Section 201 and the Upper Level near
Section 319.
Wheelchairs
Wheelchairs are available for guests temporary use at the Guest
Services Center located on the Street Level near the Home Plate
Gate, Field Level (Main Concourse) adjacent to Section 108 and
the Upper Level near Section 313. Wheelchair storage is also
available at the Guest Services Center on Field Level (Main
Concourse) adjacent to Section 108. Wheelchair escorts to and
from seats are available upon request.
Below are detailed maps of the 4 levels of PETCO Park.
 Main Level |
 Toyota Terrace Level |
 Upper Level |
 Service Level |
For more information regarding services available at PETCO Park for guests with disabilities, please call (619) 795-5018 (ADA Hotline) or email at DisabledServices@padres.com.
Tickets