Tickets
link on the schedule.Tickets are also available in person at the Padres Team Store in Tijuana and via telephone hotline at San Diego select area PETCO stores.
The San Diego Padres are committed to ensuring that the PETCO Park experience is enjoyable and accessible for all guests with disabilities and special needs. From the earliest planning stages through the completion of construction, the Padres have worked to address the needs of those with disabilities.
Season Tickets: Complimentary replacement tickets will only be available to Season Ticket Holders on one (1) occasion during the regular season. The Holder of Record or Partner listed on the account will need to obtain duplicate tickets at the Padres Ticket Office, located adjacent to the Advance Ticket Windows near the Homeplate Gate. For stolen Season Tickets, a police report is required before tickets can be reprinted and will only be processed for the account holder of record.
A game becomes official after 4 1/2 innings of play (if the home team is ahead) or 5 full innings of play (if the home team is behind or if the game is tied). An official game will not be rescheduled.
If a scheduled game has been postponed due to inclement weather or other factors, or has been called off prior to becoming an official game, then the following policies and procedures with respect to tickets are activated. A ticket for a game that has been postponed or rained out becomes a rain check.
If the replacement game is scheduled on its own date, then the Season Tickets (rain checks) will be good for the same seats for the new game. Present the rain check for admission on the new date. If a Season Ticket Holder cannot attend the rescheduled game, then the regular-season Ticket Trade benefit can be employed using the rain check.
In the event that the postponed game will be rescheduled as part of a doubleheader event, the Padres will automatically credit the Season Ticket Account for the paid value of the tickets for the postponed or rained out game. Season Ticket Holders do not need to take any action for reimbursement. Because reimbursement will be made in the form of a credit to the Season Ticket Account, season ticket rain checks will not be honored for exchanges or refunds.
Rain check credits (if applicable) are based on the actual price paid to the Padres for the ticket, which may not be the same as the face value printed on the ticket. Per-ticket service charges are refundable. Additional fees, including handling and processing fees, are not refundable. Refund checks will be issued in four to six weeks.
If the replacement game is rescheduled to a new date, not in connection with another already scheduled game, then tickets (rain checks) will be good for the same seats for the new game. Present the rain check for admission on the new date. There are no refunds for games rescheduled to a new date, not in connection with another already scheduled game; however, tickets may be exchanged prior to the rescheduled game at the Advance Ticket Windows at PETCO Park for any remaining game during the corresponding regular season, subject to availability.
In the event of a cancelled game or a rainout that results in a doubleheader that results in one ticket being valid for two different games, tickets purchased may be exchanged at the Advance Ticket Windows at PETCO Park for any remaining game during the corresponding regular season, subject to availability. Holders may also request an exchange by mailing the ticket(s) to Padres Ticket Office 100 Park Boulevard, San Diego, CA 92101 within 10 days after the postponed, cancelled or rained out game. Rain checks not presented for exchange within the 10-day period are not eligible for exchange for another regular-season game within the same season. To make the exchange, the actual rain checks must be submitted to the Ticket Office. Receipts, account records, copies, facsimiles and other evidence will not be accepted. There are no refunds.
Group ticket rain checks may not necessarily be refunded to the bearer. If the game is canceled or rained out before being declared an official complete game, the members of the group must return their tickets to their Group Leader. The Group Leader, in turn, may return the tickets to the Padres for a refund or credit to their account. The Padres will credit a group account or issue a refund for the paid value of the tickets returned. The Group Leader is responsible for refunds to the individuals in their group. The Padres cannot credit the group account or issue a refund for tickets that have not been returned. The Padres will not issue refunds to any other individual presenting group tickets. Individual members of a group may exchange their tickets for another game at the Advance Ticket Windows at PETCO Park, subject to any polices established for that game.
Complimentary Tickets
Complimentary ticket have no monetary or exchange value
Fans who order by phone or internet and select Automated Will Call can go directly to the gates and simply swipe the credit card used to purchase the tickets at our automated turnstiles for entry.
Fans who wish to leave tickets at Will Call for friends, family or clients may do so at their own risk and are required to fill out a third-party Will Call envelope and include tickets. The Padres do not assume responsibility for any unclaimed third-party Will Call tickets.
