raysbaseball.com Internet Purchases: Ticket holders who purchased tickets through raysbaseball.com via the Internet will receive an automatic refund through a credit issued to the credit card used for the original ticket purchase (approximately two to three weeks after the last Rays game). The actual ticket will have no cash value AND SHOULD NOT BE RETURNED. The ticket holder will also receive a refund of the per ticket convenience fee. Per order Processing/Shipping & Handling fees are non-refundable. Other than tickets to non-played Postseason games, all ticket sales are final and tickets may not be returned, exchanged or refunded.